Format Paperback / softback
Pages 224
Edition 3 ed
Publication date 10/11/2017
Publisher John Wiley & Sons Inc
EAN Code 9781119375357
Used Book in Good Conditions
14,50 €
The fully revised and updated edition of the classic book about Nordstrom’s extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service.
Weight | 430 g |
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Dimensions | 213 × 275 × 26 mm |